Welcome to the Blakk Smoke Family!

Complete the set

FAQs

Please read our FAQs page to find out more.

Does your products show up in drug test?
No, there is nothing in our products that would result in a failed drug test.
Does your products contain CBD or THC?
No our products contain no nicotine, no tobacco, no CBD, or THC.
Can anyone under the age of 21 use/purchase Blakk Smoke?
NO. While our products do not contain nicotine or tobacco we PROHIBIT the use and/or sale of our products to minors.
When will I receive my Blakk Friday, Cyber Monday or any sale day order?
We appreciate your patience as we work through our busiest time of the year. All orders will be processed within 7-14 business days and shipped following processing.

Please note: If you ordered on during Thanksgiving or Black Friday or anytime before December 17th 2024, your order will be given to our postal carrier ahead of December 24th.
What should I clean my hookah with?
We suggest you use an antibacterial dish detergent/soap and a warm water rinse to clean the glass portions and hose tips only. Please rinse and soak in warm water to clear any remaining soap residue. Allow the pieces to dry in a secure location to avoid damage.
The entire order will ship together once all items are in stock. Orders containing pre-order items will be shipped within 2-8 weeks.
Our hours are from 8am-5pm CST. Please allow at least 12-24 business hours for a response to your inquiry.
How long does the hookah pen last?
There is no set frame it all depends on the person's smoking habit. Keep in mind when you take long deep pulls that counts as 8-10 puffs instead of 1. On average most hookah pens last anywhere from 2 weeks to 1 month for non-frequent smokers.
What happens if my package is lost or stolen?
File a claim with USPS. After they give you a claim number, please email the number to our customer service email at contact@blakksmoke.com.
How long does it take for shipping?
All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.

Please allow 2-3 business days for processing Monday-Friday. Shipping is priority mail 3-5 business days for domestic.

Holiday Shipping:
If you ordered during the holiday season, your order will be given to our postal carrier within our processing time, and carrier schedules may affect delivery, please use the tracking number associated with your order to track package status.

Didn’t find your answer?

Don't hestitate to contact us