Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine
Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine
Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine
Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine
Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine
Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine
Fast Shipping Fast, Tracked Shipping
Customers 1M + Customers
No Nicotine 0% Nicotine

Complete the set

FAQs

Please read our FAQs page to find out more.

How long does it take for shipping?
Processing takes 2–3 business days (Monday–Friday). Shipping is via USPS Priority Mail and typically takes 3–5 business days within the U.S.

Note: Delivery times are estimates and may be affected by weather, carrier delays, or other external factors.

Holiday Shipping

Orders placed during the holiday season will be processed within 14-21 days, but carrier schedules may affect delivery. Use your tracking number to check your shipment status.
Can I refund or cancel my order?
All sales are final. We do not accept returns or exchanges. We do not offer refunds.
What if I receive a defective product?
You must notify us within 24 hours of delivery by email, including a short video showing the defect.
How long does the hookah pen last?
There’s no exact timeframe — it depends on your smoking habits. Long, deep pulls count as multiple puffs. On average, most hookah pens last 2–4 weeks for non-frequent smokers.
What happens if my package is lost or stolen?
File a claim with USPS. Once you have a claim number, email it to contact@blakksmoke.com so our team can assist further.

Didn’t find your answer?

Don't hestitate to contact us